Junk Removal Q&A
How large is your truck?
Our truck for junk removal holds 15 cubic yards (12’x8’x4.5′)
Do we have to have the junk out of the house?
No, we’re fully licensed and insured to enter your home and remove the items at no extra cost.
What is your area of operation?
Our primary area is Winchester in Northern Virgina and the surrounding cities. We do go to outlying areas, but there is an additional cost for fuel and travel time.
What types of junk can you remove?
We can remove a wide range of items, including furniture, appliances, electronics, yard waste, construction debris, and so more much.
How does your pricing work?
Our pricing is typically based on factors like the volume of junk, the type of items, and your location. We provide estimates based on these factors. Give our team a call at (540)454-0415 to help accommodate your specific needs.
Do you recycle or donate items?
Yes, we make every effort to recycle or donate items that are still in good condition. This helps reduce waste and benefits the environment.
Can you handle large or heavy items?
Yes, we have the equipment and expertise to handle large and heavy items such as furniture, appliances, and hot tubs.
Are their any itemes I have to pay extra for?
Yes, certain items do incur an additional fee:
- Refrigerators, freezers, AC units, and dehumidifiers: $35 each
- Tires (off the rim): $5 each
- Tires (on the rim): $25 each
- Car batteries: $5 each
How do I prepare for your arrival?
To ensure a smooth and efficient process, please be prepared for our crew when they arrive. Here are a few tips:
- Group Items Together: Place items for removal in centralized piles or designated areas so our crew can easily identify what needs to be taken.
- Separate for Donation and Junk: Create separate piles for items suitable for donation and those that are junk. This helps us efficiently sort reusable items during loading.
- Secure Pets: Make sure pets are safely secured in an area away from the removal activity to avoid any disturbances.
- Clear Hazards: Remove any tripping hazards from the areas our crew will need to access.
Thank you for following these steps to help us provide you with the best possible service.
Dumpster Rental Q&A
What are your dumpster sizes?
Our dumpster sizes range from 10 to 30 cubic yards. The choice depends on the scope of your project. Smaller dumpsters are good for home cleanouts, while larger ones are suited for construction or major renovations. We also have dumpsters available specifically for masonry, brush and asphalt.Â
What forms of payment do you accept?
We accept all major credit cards, company checks, and yes we still accept cash.
Are there any additional fees I should be aware of?
Additional fees might include those for exceeding weight limits, keeping the dumpster longer than the agreed period, or disposing of prohibited items. Contact us about these fees upfront to avoid surprises.
Can the dumpster be placed on the street?
Placement rules vary by location. You might need a permit for placing a dumpster on public property, such as a street. Please check your local regulations and confirm with us before arrival.
How high are we allowed to fill the dumpster?
You are allowed to fill the dumpster up to the top edge of the container, but not beyond it. For safety and regulatory reasons, the contents should not exceed the rim of the dumpster. Overloading can cause spillage during transportation and may result in additional fees.
What items will incur a fee if placed in the dumpster?
Certain items may incur additional fees if they are placed in the dumpster. Common examples include tires, paint, mattresses, and refrigerated appliances. These items often require special handling or disposal methods due to their hazardous or bulky nature. Contact us for a comprehensive list of prohibited items and any associated fees.
How long is the dumpster rental period?
The standard rental period is 14 days. Please note that the day of delivery and the day of pickup are not included in the rental count, so you’ll have a full 14 days to use the dumpster. If you need it for a longer period, you can usually arrange for an extension, though this may involve additional fees.
How do I change the size or duration of the rental?
If you have already booked your rental or pickup online, please contact us as soon as possible to discuss changes. We may be able to accommodate size adjustments or extend the rental period, but there might be additional fees.
Do we deliver or pick up containers on the weekends?
No, we do not provide delivery or pickup services on weekends. Our dumpster operations are limited to weekdays only.